Privacy rights
GDPR and privacy rights
Last updated: July 6, 2026
1. When GDPR may apply
Translate Chat Voice sells subscription access globally. If you are located in the European Economic Area, the United Kingdom, or another region with similar privacy laws, your personal data may be protected by GDPR, UK GDPR, or local privacy rules when we offer the service to you or process your data to provide the service.
This page summarizes how we handle those requests. It should be read together with the Privacy Policy.
2. Data categories
We process account identity data, Google sign-in data, subscription and Paddle billing references, quota and usage metadata, support messages, contact messages, referral records, app user reports, error diagnostics, and security logs. Translation and summary requests may temporarily process recognized speech text, language direction, short context, transcript snippets, prompt instructions, translated output, or summary output only to return the requested result.
The service is designed not to store raw audio, transcript text, translation text, prompt context, or generated summaries on the server after each request completes.
3. Legal bases
| Purpose | Typical legal basis |
|---|---|
| Account login, entitlement, translation, summaries, downloads, support, and billing access | Contract performance or steps requested before entering a contract |
| Security, abuse prevention, diagnostics, quota enforcement, service reliability, and admin operations | Legitimate interests |
| Tax, accounting, payment, compliance, and legal recordkeeping | Legal obligations |
| Optional non-essential cookies or marketing, if introduced later | Consent |
4. Your rights
Where GDPR or similar law applies, you may request access to your personal data, correction of inaccurate data, deletion of data, restriction of processing, portability of data you provided, objection to processing based on legitimate interests, withdrawal of consent, and information about automated decision-making.
These rights are not absolute. We may retain or continue processing information when needed for security, fraud prevention, billing, tax, legal claims, dispute resolution, or compliance obligations. We may also refuse or narrow requests that are unfounded, excessive, impossible to verify, or conflict with another person's rights.
5. How to make a request
Email support@tcvoiceai.com from the email address connected to your account. Include the right you want to exercise and enough context for us to find your account. For security, we may ask you to verify your identity before disclosing, deleting, or changing account data.
For requests covered by GDPR or UK GDPR, we aim to respond within one month after verifying the request, unless the law allows an extension for complex or multiple requests.
6. Cookies
The website currently uses essential cookies for sign-in, security, checkout, referral capture, and remembering the cookie notice. We do not currently use analytics or marketing cookies. If non-essential cookies are added later, we will update the Privacy Policy and request consent where required.
7. Complaints
Please contact us first so we can try to resolve your concern. If GDPR or UK GDPR applies, you may also have the right to lodge a complaint with your local data protection authority.